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Resume
Objective
To add value to the customer and exceed the expectations in delivering the results
Summary
• Around 12 years of IT experience in various industries with exposure to varying platforms/software
• Presently managing New York State Department of Taxation and Finance’s BPM initiative
• Worked extensively implementing ERP, SCM, EAI, and BPM integration solutions
• Industry experience spans Government, Banking, Insurance, Financial, Manufacturing and Distribution
• Product exposure involves IBM MQSeries family (MQ/MQSI/MQWF), IBM Content Manager, HOLOSOFX BPM Suite, WebSphere Portal Server, WebSphere Application Server, SAP and BaaN
• Co-authored books on MQSeries Workflow/Holosofx BPM Suite and Tivoli
• Conversant with XML, SOAP, SWIFT, J2EE and WfMC standards
• Conducted training for various corporate/clients in IBM MQSeries family products (MQ/MQSI/MQWF)
• Enjoys managing teams, designing and developing products, and delivering solutions
Certifications
• Certified IBM MQSeries Integrator Specialist
• Certified IBM MQSeries Specialist
• Certified in Production and Inventory Management
• Certified SAP R/3 Consultant
Education
• Management of Business Finance (MBF) from Indian Institute of Finance, Delhi
• Post Graduate Diploma in Industrial Management (PGDIM/MBA) from National Institute of Industrial Engineering, Mumbai
• Certified in Production and Inventory Management (CPIM) from American Production and Inventory Control Society (APICS)
• Bachelor of Technology (B.Tech) from Jawaharlal Nehru Technological University, Hyderabad
• Diploma in Mechanical Engineering (DME) from Government Polytechnic, Zaheerabad
Professional body association
• Served on Board of Directors with Information Systems Audit and Control Association(ISACA), Singapore
• Member of American Production and Inventory Control Society (APICS), USA
• Actively participated in ISACA Hyderabad, Bangalore and Mumbai chapters
• Member of Bombay Management Association
• Member of All India Management Association
• Participated in IBM research assignments and writings
Technical Skills
Hardware Environment Intel/Sun/HP/IBM machines
Operating Systems Windows NT/2000 and UNIX (Sun Solaris/HP-UX/AIX)
Programming languages C, C++, and Java
DBMS/RDBMS dBase IV, Access, MS SQL Server, Oracle, Sybase and DB2
ERP Exposure Avalon, BaaN IV/BaaN ERP, Damgaard, MFG/Pro, and SAP R/3
EAI/B2B Exposure: IBM MQSeries/MQSI/MQWorkflow, Neon, PAM, webMethods B2B Server, CrossWorlds Connectivity suite, Tivoli, QPasa/QLiner, etc.
Standards: XML, SOAP, UDDI, WfMC, SWIFT, J2EE etc.
Portals mySAP.com and WebSphere Portal Server
Content Management IBM Content Manager V8 (ICM/OnDemand/EIP)
Rules Engine Blaze and ILOG
Recent Technical Workshops:
• IBM Content Manager for Multiplatform Version 8 test drive at Waltham, Massachusetts
• Web Services Workshop at Waltham, Massachusetts
Technical Writing
1. IBM Tivoli Monitoring for Databases Database Management Made Simple, SG24-6613-00
Redbook, published October-23-2002, Rating: (based on 1 review)
2. IBM Tivoli Monitoring for Databases: DB2 An Overview, REDP3608
Redpaper, published October-31-2002
3. IBM Tivoli Monitoring for Databases: Oracle An Overview, REDP3609
Redpaper, published October-31-2002
4. IBM Tivoli Monitoring for Databases: Informix An Overview, REDP3610
Redpaper, published October-31-2002
5. Continuous Business Process Management with HOLOSOFX BPM Suite and IBM MQSeries Workflow, SG24-6590-00
Redbook, published May-15-2002
Professional Experience
IBM / New York State-Department of Taxation and Finance, Albany NY (06/2003 – Present)
BPM Architect (WebSphere MQ/Workflow/Holosofx suite/DB2/IBM Content Manager/AIX/Windows/EAD4J)
• Design of a Sales Tax process based WebSphere MQ Workflow and Holosofx suite
• Environment consists of WebSphere MQ 5.3.1, WebSphere MQ Workflow 3.4, IBM Content Manager 8.1, WAS 5.0, DB2 8.1 and legacy systems
• Designing a robust solution based on Service Oriented Architecture resulting in a web based interface with all existing applications integrated seamlessly
• Installation of WebSphere MQ family products and configuration to work with various applications
• Migrating to Workflow 3.4 and WAS5 on AIX and Windows platforms
• Leading the team for Integrating various functions/applications and mentoring the client team
• Developing operational reports and MIS using WBI Monitor (Holosofx monitor)
Deloitte Consulting/New York State-Department of Taxation and Finance, Albany NY (11/2002 – 05/2003)
Workflow Project Manager (WebSphere MQ family products/DB2/AIX/Windows)
• Managing the workflow team in delivering the design for eMPIRE project – a Tax Integration project
• Design of processes and mapping them to WebSphere MQ workflow solution for various tax functions
• Environment consists of WebSphere MQ 5.3.1, MQSeries Workflow 3.3.2, WebSphere Application Server 4.0.2, DB2 7.2 and legacy systems
• Designing a robust solution based on Service Oriented Architecture resulting in a web based interface with all existing applications integrated seamlessly along with eMPIRE solution
• Installation of WebSphere MQ family products and configuration to work with various applications
• Migrating to Workflow 3.4 and WAS5 on AIX and Windows platforms
• Leading the team for Integrating various functions/applications and interacting with the client and IBM
CNA, Chicago IL (08/2002 – 11/2002)
Workflow Team Lead (WebSphere MQ family products/DB2/Blaze Advisor Rules Engine/Sun Solaris/Windows)
• Design of BPM solution for insurance operations spread across functions using Workflow
• Environment consists of WebSphere MQ 5.3, WMQI 2.1, MQSeries Workflow 3.3.2, and legacy systems
• Installation of WebSphere MQ family products and configuration for all the locations
• Integrating MQSeries applications with legacy systems, Rule Engine and J2EE applications
IBM Austin, TX (07/2002 – 08/2002)
Solution Architect (WebSphere MQ family products/IBM Tivoli Suite/DB2/Oracle/Informix/AIX/Windows)
• Installation of Tivoli Monitoring suite, DB2, Oracle and Informix on Windows and AIX platform
• Monitoring databases and MQSeries family products (MQ/MQSI/Workflow) for performance
• Documenting findings into a Redbook
IBM Corporation, Singapore (06/2002 – 07/2002)
Case Manager (MQSeries Workflow/WebSphere MQ Integrator/Application Server/Portal Server)
• Installed and configured various IBM products (MQSeries 5.2.1, WebSphere MQ 2.1, WebSphere Portal Server 2.1/4.1, WAS AE 3.5.4/4.0.2, DB2 UDB 7.2, IBM HTTP Server 1.3.19 and WebSphere Studio Application Developer 4.0)
• Designed and developed a business case of sales order processing to demonstrate Portal Server and WebServices capabilities at IBM Forum2002, Singapore
• Used WMQI2.1 enhanced features like XML DTD support by importing OAG BODs; used multiple occurrences of tags like purchase order line items; used enhanced ESQL by reference variables; used SWIFT, SAP, and EDI formats to demonstrate Tagged and Delimited messages; new debugging facility is used to test the message flows;
• Developed Portlets interfacing different applications and demonstrating WebServices
G4 Software Technologies, Mumbai (05/2002 – 06/2002)
Project Manager (Product for monitoring and administering MQSeries infrastructure on various platforms)
• Designed functional specifications for MQMonitor, a system management tool for MQSeries
• Project planning for developing the product using MQ APIs in C language (Visual Basic for front end)
• Project team management for developing in Windows environment and validating on Unix platforms (AIX and Linux); Packaging and Beta-testing of the product
IBM India, Bangalore (04/2002 – 05/2002)
Consultant (SunSolaris/MQSeries 5.2.1, WMQI 2.1, MQSeries Workflow 3.3.2, MQ Adapter Offering, R/3Link)
• Installed and configured various IBM products on Windows and Sun Solaris platforms
• Trained the project team on Installation, Administration and Development aspects
• Conducted live workshops which involved developing application programs, adapters etc.
• Demonstrated new MRM features in WMQI 2.1 like Tagged and Delimited format support
• Exported messages from spreadsheet to comma separated values (CSV)
• Using message sets transformed CSV into XML format
• Used OAG BODs/XML DTDs to create custom adapters using MQSeries Adapter Offering
IBM Corporation, Raleigh NC (03/2002 – 04/2002)
Author (AIX/Windows/HOLOSOFX BPM Suite/MQSeries Workflow/WMQI 2.1/Java and XML interfaces)
• Installed and configured HOLOSOFX BPM Suite 4.1, MQSeries 5.2.1, WebSphere MQ Integrator 2.1, MQSeries Workflow 3.3.2, DB2 7.2 and WebSphere Application Server 4.0.2
• Designed a business case to explain the capabilities of above products in a Redbook
• Modeled various business processes with metrics using BPM Workbench, collaborated using BPM Server, and imported into MQSeries Workflow runtime
• Used enhanced features of WMQI 2.1 to demonstrate Tagged and Delimited format support
• Executed processes using standard and web clients before monitoring using BPM Monitor
• Processes analyzed and improved in metrics; the same is documented in the Redbook
IBM Malaysia, Kaulalumpur (01/2002 – 03/2002)
Team Lead (MQSeries5.2, MQSI 2.0.2, MQSeries Workflow 3.3, DB2 7.1 and WAS 3.5)
• Designed solution for the IBM client, leading Malaysian bank, on IBM WebSphere family products
• Configured Workflow landscape along with MQSeries and MQSI
• Used COBOL copy books to import formats into MQSI control center
• Modeled retail banking processes using Buildtime and executed using runtime
• Workflow administration using standard admin utility
• Used UPES/XML interfaces to invoke processes
IBM Malaysia, Kaulalumpur (11/2001 - 01/2002)
Solution Architect (MQSeries5.2, MQSI 2.0.2, MQSeries Workflow 3.3, DB2 7.1 and WAS 3.5)
• Developed solutions for IBM client, Prudential Insurance, on IBM WebSphere family products
• Configured Workflow landscape on Windows platform
• Modeled claims process using Buildtime and executed using runtime
• Used UPES/XML interfaces to invoke processes
• Developed custom clients using Workflow APIs
Siemens Information Systems Ltd., Mumbai (08/2001 – 11/2001)
Consultant (SAP R/3/CrossWorlds Connectivity Suite/MQSeries5.2)
• Developed solutions on CrossWorlds Connectivity Suite for SAP R/3
• Designing the implementing the system landscape on Windows platform
• Connecting to SAP R/3 via invasive and non-invasive methods
• Placing of triggers and the creation of SAP business objects via the CrossWorlds SAP wizard
• Creation of CrossWorlds business objects based on IDocs; Using CrossWorlds name space within R/3
• Use of Java classes directly calling individual BAPIs;Synchronous/Asynchronous integration with R/3
• RFC connectivity through CrossWorlds and event detection and event extraction using polling
Standard Chartered Bank, Singapore (07/2001 – 08/2001)
Solution Architect (MQSeries 5.2/DB2 6.1/MQSI 2.0.2/Neon)
• Developed SWIFT formats (MT100, MT504 etc.) for the client
• Used enhanced features of MQSI 2.0.2 to develop formats; used NEON to accommodate Tagged and Delimited and repeating fields; enhanced features in ESQL are used to form XML tree structure
• A cost effective solution over standard adapters implemented using Neon Formatter/Rules/Visual Tester
• Extensive testing was carried for mandatory fields, repeating fields, conditions etc.
Price Waterhouse Coopers, Kolkatta (06/2001 – 07/2001)
Consultant (AIX/MQSeries 5.1/MQSI 2.0.1/MQSeries Link for SAP R/3)
• Installed and configured MQSeries, MQSI components and MQSeries Link for SAP R/3
• Handled transformation and message enrichment issues to meet requirements
• Created custom formats using Message Repository Manager (MRM) of MQSI
• Used Neon Formatter and Rules and implemented corresponding nodes in control center
• Created and implemented plug-in Nodes and Parser
PSA Corporation, Singapore (04/2001 – 06/2001)
MQSeries Consultant (Sun Solaris/MQSeries 5.1/application development using MQSeries APIs in C and Java)
• Installation of MQSeries on Windows NT and Sun Solaris 2.7 with MQ Client and Server setup
• Definition and administration of different types of queues (Local/Alias/Remote/Dynamic etc.)
• Defining and testing of Sender and Receiver Channels; Used Clustering, triggering and security exit
• Using different structures like MQMD, MQGMO, MQPMO, MQOO etc. along with APIs
• Developed application programs to realize program to program communication
• Used MsgId and CorrelId to validate request reply scenarios
Citicorp Overseas Software Ltd., Chennai (02/2001 – 04/2001)
Solution Architect (MQSeries 5.1/MQSI 2.0.1/Neon/Windows NT/HP-UX)
• Installation, configuration and administration of MQSeries and MQSI on NT and HP-UX
• Training the Global Cash Exchange (GCX) team on MQSI and Neon
• Requirements analysis, high-level design, development and testing of message flows in MQSI
• Neon Formatter/Rules were used extensively for Tagged/Delimited formats and repeating fields
• Reformatting, routing and enhancing the GCX messages were handled
Advanced Technology Group (ATG), Vanenburg Group (08/2000 – 02/2001)
Project Manager (EAI product/Java/ASP/MQSeries/COSA workflow/LDAP/BaaN/SAP/Damgaard/SQL Server)
• Design of framework to be a robust solution to integrate enterprise and external applications
• Selected BaaN IV, Damgaard, SAP R/3 as enterprise applications for integration
• Managed a team of Sun and Microsoft technologies to develop the EAI solution
• Used BaaN BOIs, SAP BAPIs and Damgaard APIs in the development; Vanenburg’s Enterprise Integration Bus (EIB) was used as middleware; MQSeries was used for messaging, COSA for workflow and LDAP as directory; Front-end was developed using ASP with Microsoft SQL Server as database
• The product later evolved into Triffit B2B, a Netherlands based company
SAP Portals (erstwhile TopTier), San Jose CA (05/2000 – 08/2000)
Team Leader (SAP Portals/SAP R/3/ASP/SQL Server/TopTier Enterprise Information Portal/Crystal Reports)
• Led a team of 6 consultants to develop content for mySAP.com
• Analyzed requirements received from client into functional design/specifications
• Identified source for each field in terms of SAP R/3 Table/Field combination and available BAPIs
• Developed iViews and interfaces between SAP R/3 and TopTier EIP using SAP/ASP/XML/DCOM/ABAP
• Scheduled content delivery from team to client and managed the team for timely completion of targets
• Testing of developed content was carried to meet customer requirements
Videocon International Ltd., Aurangabad (08/1999 – 05/2000)
SAP Project Manager – (SAP R/3 v3.1h/ABAP/4/MQSeries)
• Conducted requirements analysis for TV and Glass manufacturing plants
• Conducted user Training at various locations for project team
• Finalized To-be processes with project team
• Managed gap analysis, process mapping, configuration, testing and go-live
• Managed custom reports using ABAP/4 and used MQSeries for Integration with legacy systems
Dr.Reddys Laboratories Ltd., Hyderabad (11/1998 – 08/1999)
Lead Consultant – PP Module (SAP R/3 v3.1h/ABAP/4/MQSeries)
• Carried requirements study for bulk drugs and formulations businesses of leading pharma company
• Conducted training for project team and end users
• Mapped existing business processes to SAP R/3 and configured accordingly
• Monitored data collection and data migration from legacy to SAP R/3
• Used MQSeries for data transmission to Clearing and Forwarding Agents (C&FA)
• Developed reports to meet planning and marketing requirements using ABAP/4
• Handled smooth transition to live SAP R/3
USV Ltd. (erstwhile US Vitamins Ltd.), Mumbai (06/1998 – 11/1998)
Consultant – PP Module (SAP R/3 v3.1h and ABAP/4)
• Trained the project team on advanced planning concepts like MRP/CRP/Master Planning etc.
• Mapped bulk drug and formulation processes to SAP R/3 standard processes
• Prepared reports to meet customer requirements using ABAP/4
Malayala Manoram Company Ltd., Kottayam (02/1998 – 06/1998)
Lead Consultant - HR Module (SAP R/3 v3.1h/ABAP/4/Workflow/tRFC/PAMS/MQSeries/HR Programming)
• Carried requirements analysis for client’s publishing activities in HR department
• Payroll management is handled using PAMS – a separate payroll package by Siemens
• Development is carried using HR programming to meet customers specific requirements
• Implemented SAP Workflow for basic HR processes like leave, absent, training activities
• Handled integration issues of HR module with payroll application (PAMS) using MQSeries
Western Railways, Mumbai (09/1997 – 01/1998)
Project Manager – Business Process Re-engineering (BPR) Study
• Managed a BPR project with a team of 50 MBA students to suggest improvements in selected processes
• Coordinated with the client for project execution
Voltas Ltd., Thane/Dadra (04/1997 – 08/1997)
Consultant (Avalon ERP/Oracle RDBMS/PL/SQL)
• Conducted user survey to understand key factors in successful implementation of an ERP
• Trained the project team on advanced planning concepts and techniques
• Played a facilitator role between the client and the implementation consultant
• An implementation strategy was suggested for successful completion of the project
NITIE Consulting Assignments (06/1996 – 04/1997)
Project Assistant
• Assisted NITIE – MBA School faculty in their consulting assignments involving various clients
Hindustan Lever Ltd., (Unilever Subsidiary in India) (09/1994 – 06/1996)
Technical Officer (MFG/Pro/Lotus Notes/Progress RDBMS)
• Collected data for MFG/Pro ERP implementation and trained the location members on ERP modules
• Rolled out the ERP to working location and developed reports for custom requirements
• Integrated Clearing and Forwarding Agent (C&FA) systems into ERP system
• Managed various process improvement projects using technology
Bharat Dynamics Ltd., Medak Unit (10/1990 – 06/1994)
Module Leader – CIMS (Computer Integrated Manufacturing System) Implementation
• Collected data form the project and developed reports using Oracle/PL/SQL
• Trained the end users on CIMS functionality and documented user manuals
Developer – Human Resource Planning System (dBase IV)
• Collected user requirements and developed a Human Resource Planning System using dBase IV
• Tested for various scenarios and trained the team on usage
Trainee – Material Planning System (dBase IV)
• Critical import materials were short-listed for specialized planning
• A planning system with pro-active alerts was developed using dBase IV
• Reports were created as part of Management Information System
Vaishu Engineering Industries Ltd., Secunderabad (06/1992 – 11/1993)
Junior Engineer – Planning (dBase IV)
• Developed a production planning system using dBase IV with exhaustive report requirements
• Application is integrated into a Materials Planning system developed in dBase IV
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